Terms of service

Appointment Policies & Terms

By booking an appointment with MVP Beauty Haus, you agree to the following policies:

Deposits

  • A $25 non-refundable deposit is required to secure all appointments.
  • Deposits will be applied toward your final service total.
  • Appointments are not confirmed until the deposit has been received.
  • Deposits are non-transferable and non-refundable.

Late Policy

  • Clients are granted a 15-minute grace period.
  • A $25 late fee will be applied after 15 minutes.
  • Arriving 30 minutes late will result in automatic cancellation of the appointment.
  • Clients who arrive excessively late may be required to reschedule and submit a new deposit.

Cancellation & Rescheduling Policy

  • Appointments must be canceled or rescheduled at least 24 hours in advance.
  • Cancellations, reschedules, or no-shows made within 24 hours of the appointment will result in the forfeiture of the deposit.
  • A new deposit will be required to book another appointment.

No-Show Policy

  • Failure to arrive for your appointment without notice will be considered a no-show.
  • No-shows forfeit their deposit and must submit a new deposit to rebook.

K-Tip Extension Installations

  • K-Tip appointments must be booked at least two (2) weeks in advance.
  • A mandatory in-person or Zoom consultation is required before scheduling.
  • Hair is supplied exclusively by the stylist.
  • Pricing varies based on desired length, density, and installation requirements.

Extension Services & Hair Orders

  • For all other extension services (Tape-Ins, I-Tips, Microlinks, Sew-Ins, etc.) requiring hair supplied by the stylist, appointments must be booked at least one (1) week in advance.
  • Hair must be purchased before the appointment date.
  • All bundle purchases must be made online only.
  • Hair orders are custom and therefore are non-refundable once purchased.

Braiding Services

  • Braiding hair is included for braid services only unless otherwise stated.
  • Hair provided for braiding services cannot be exchanged for other extension hair types.

Guests & Children

  • No guests are permitted unless the guest is receiving a scheduled service.
  • For safety and limited space, children who are not receiving services should not accompany clients to appointments.

Service Preparation

      Wash Included in all services

    Refund Policy

    • Due to the nature of beauty services, all services and deposits are non-refundable.
    • If there is an issue with your service, you must contact us within 48 hours of your appointment so a correction can be evaluated.
    • No refunds will be issued for completed services or purchased hair products.

    Right to Refuse Service

    MVP Beauty Haus reserves the right to refuse service to anyone displaying inappropriate, disrespectful, or disruptive behavior.

    Digital Products & Educational Content

    All digital products, online classes, training materials, ebooks, videos, worksheets, and educational resources are the intellectual property of MVP Beauty Haus.

    You may not:

    • Copy
    • Reproduce
    • Share
    • Resell
    • Distribute
    • Modify

    any content without written permission.

    Access to digital content is granted to the purchaser only and may not be transferred to another individual.

    Limitation of Liability

    MVP Beauty Haus shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

    • Use of our website
    • Products purchased
    • Services received
    • Delays in shipping
    • Technical issues
    • Third-party services

    Clients are responsible for disclosing any allergies, medical conditions, or sensitivities before receiving services or using products.

     

    Thank you for choosing MVP Beauty Haus. We appreciate your business and look forward to servicing you. ✨